Effective Leadership (Certified By ILM)

Introduction

This program offers the opportunity for senior-level managers to acquire expert insights, explore leadership & people management concepts, and examine actionable strategies for building the kind of leadership and people manager to enable employees to deliver their optimum performance. This Effective Leadership & People Management program also aims to provide participants with the ideas, frameworks, and tools required to create an environment and culture in which individuals feel compelled to innovate and contribute to a transforming work environment.

Objectives

• Identifying your current preferred management and leadership style
• Choosing the most appropriate management or leadership style for a given situation
• Understanding the impact of different styles on others
• Increasing your ability to motivate and develop others
• Using an effective influencing style

Training Methodology

ILM is the UK’s leading provider of leadership, management and coaching qualifications, and a City & Guilds Group Business. ILM offers a specialist suite of qualifications ranging from Level 2 to Level 7, which are awarded by The City and Guilds of London Institute. ILM also specialises in assessment, learning content, recognition and the accreditation of high-quality training in the fields of leadership, management and coaching.

ILM offers leadership and management qualifications through our network of accredited centres worldwide. Not only are ILM’s qualifications industry standard, ranging from team-leading programmes to diplomas for senior directors, but they help retain and motivate staff too

Who Should Attend?

This program is ideal for anyone who currently holds or aspires to hold a management position in an organization. This includes both new and existing managers, small-business owners, HR managers, junior managers, foremen, line managers, supervisors, team leaders and project managers

This program is intended to take those who supervise other people and processes and give them pure leadership skills to enable them to have the capacity to both lead and manage people. In that context, the program should be attended by all who aspire to build their leadership qualities.

They help retain and motivate staff too

Course Outline

Introduction to Leadership

• How leadership differs from management
• The challenge of being an effective leader
• Common leadership problems

Developing Team Leadership Skills

• Video case study to illustrate team leader skills
• How an ineffective leader can learn to become an effective leader
• The principles and practices of effective leadership

Developing effective leadership styles

• Analyzing and discovering personal leadership styles
• Adjusting leadership styles to suit the needs of different situations·      
• How to delegate and empower staff

The Team Concept

• Why organizations need to develop teams
• Reaping the benefits of teamwork
• The difference between teams and work groups
• Why teams fail and how to proactively prevent these failures
• Identifying the qualities of effective team members and team leaders
• Identifying the different roles and responsibilities of team members
• Determining how to move a team forward based on its stage of development

Getting Organized and Working Together

• Conducting and participating in team meetings
• Establishing process and task ground rules
• Getting team members involved
• Building trust and believability
• Handling team member conflicts
• Managing resistance to change and recognizing the three phases of change
• Time management and priority management strategies

 Handling Difficult Team Situations and Difficult Team Members

• What is the team never seems to get anything done?
• What if one person is too aggressive and dominates the team?
• What if a team member is not pulling his or her weight?
• Using two-way communication and listening skills to build team rapport
• Giving team members positive and corrective feedback
• Dealing with a difficult team leader or manager
• Interdepartmental and inter team conflicts

Capitalizing on Team Diversity and Talents

• Avoiding subtle exclusion of team members
• Become comfortable with team member diversity
• Use Equity Checking to manage your assumptions about us
• Build a spirit of cooperativeness, not competitiveness
• Fostering team creativity
• Celebrating team successes
• How to end a team and move on

 Motivating the Team & Improving Team Performance

• Maximizing and maintaining input and motivation - building the desire for results
• Providing recognition and feedback
• Building a positive and successful team - motivating to achieve maximum performance
• Linking individual effort to team and organizational goals
• Prioritizing and planning for yourself and others
• Responding to poor performance
• Developing effective strategies for yourself and your team

  A Closer Look at Leading Teams

• Using the learning curve to develop team members and teams
• Developing team members by delegating
• Build a motivating environment
• The organization’s responsibility in team building
• Team building success stories
• Individual Team presentations

The Way Ahead – Action Plans

• Applying learning from the course and developing leadership skills
• Participants are asked to develop action plans